Returns & Exchanges

Easy Return:

We accept return for no reason within 30 days after you sign the package.

Items need to be original condition to be returned:

1. It should be new with tag.

2. Never worn or washed.

3. Originally packaged.

For Defective Items or Packages:

If you find item received defective, including :

1. Wrong color size, fabric or pattern.

2. Not as described.

3. Package broken when you receive it.

4. item stained or damaged

Please contact us for a return or exchange. We will cover the shipping fee.

Process Of Return/Exchange An Order(Item):

1. Please contact us via email for a return: support@soolinen.com

  If you are on a page product, please click" Ask A Question" button to submit a request:

2. We will provide you with the return address.

3. Please ship the item/order back to us to the address provided.

4. Please provide the tracking number.

5. In case of return: we issue a refund after we receive the package. 

    In case of exchange: We ship the new item after we receive the package.

Shipping Cost:

Customers need to pay the shipping cost to send the package back.

We do not refund shipping cost.

Please feel free to contact if you need more help: 

Email: support@soolinen.com

All emails will be replied within 24 to 48 hours. 

Telephone: +8615120060286

 Address: 808-54, Min De Da Sha, Ming De Lu 2 hao, Min Zhi Jie Dao, Long Hua Xin Qu, Shen Zhen, China