Return Policy

Easy Return:

We accept return for no reason within 30 days after you sign the package.

Items need to be original condition to be returned:

1. It should be new with tag.

2. Never worn or washed.

3. Originally packaged.

Process Of Return/Exchange An Order(Item):

1. Please contact us via email for a return: support@soolinen.com

  If you are on a page product, please click" Ask A Question" button to submit a request:

2. We will provide you with the return address.

3. Please ship the item/order back to us to the address provided.

4. Please provide the tracking number.

5. In case of return: we issue a refund after we receive the package. 

    In case of exchange: We ship the new item after we receive the package.

Shipping Cost:

Customers need to pay the shipping cost to send the package back.

We do not refund shipping cost.

Please feel free to contact if you need more help: 

Email: support@soolinen.com

All emails will be replied within 24 to 48 hours.